Terms and conditions

Please read this Terms and Conditions carefully before using this Website.


Schedule Changes: It may be necessary for reasons beyond our control to change the content and timing of the program, the speakers, the date or the venue at any time prior to the event date. Should this be the case, we will notify you no later than three days via phone/email correspondence. We will also do our best to support you should you need to make alternate arrangements in order to accommodate the schedule change. In the case of unsuitable weather reasons, we will also endeavour to reschedule the session date and notify you of these changes.

Confirmation: Registration confirmation of workshops will be sent to you no later than 72 hours for all online bookings. If you have not received an email confirmation after four days of making the on-line booking, please contact the team at: info@speakthewords.com

Late Fees: Please note, if you are more than ten minutes late to pick up your child(ren) after the conclusion of any of the given sessions, charges will be made at a rate of $5.00 for every fifteen minutes of wait time.

Cancellation Policy: We require that you give us least three days by phone or email, should you no longer be dropping your child off for any of our scheduled programs. We will refund you half of any fees charged for any missed program, provided you give us this notice. Cancellations received after this time frame cannot be accepted and will not be refunded.

Payment: Payment must be made at the time of registration unless specifically stated. If you are having trouble registering online, we can also take credit/debit card payment over the phone. Cheques can also be mailed to our business address, Paypal, Cash on Delivery (available for residents of Peel: Brampton, Bolton, Mississauga) and Direct Bank Transfer.

Privacy: The protection of personal privacy is an important concern to Speak the Words Storytellers. We will use your personal data to deliver quality event services; administration (pre, post and during the event), communications, invoicing & payment, post-event feedback, and research purposes.  Your information will not be shared to anyone outside of our staff, presenters or volunteers, all of whom will be present to attend to the needs of your child(ren), so that your child(ren) are able to get the most out of our events. For more information about our privacy policy please go to our privacy policy page

Workshops: Space in our “Budding Storytellers” workshops will be offered first to members of our online writing program. Spots to all others, will be available on a first-come, first-serve basis. Our focus for this program is not to attempt to garner interest in writing nor to improve literacy skills as we do not run a tutoring agency. Rather, we are offering a creative outlet for children who have already have a demonstrated interest in the craft of writing, drama, or the visual arts. Therefore, we make no guarantees when it comes to the performance of your child in the aftermath of our sessions. We will however consider any students who have made drastic improvements or who possess outstanding writing or artistic ability for publishing opportunities and recognition awards that come up throughout the year.

Facilitator/Tutor Late/Absence: We reserve the right to change the facilitator at no notice. While we will our best to ensure that the assigned facilitator is present, sometimes things happen. A new facilitator may take over, in the case that the previous one is running late (outside of the 15-minute window) or attending to some emergency. If some external reason arises and we are unable to carry on with the event, we will provide a full refund.

Copyright: The stories we share are our own and should not be reproduced or republished without out consent. No electronic or other recordings of our sessions can be made without prior consent. When consent is given, we must be aware of all places where photos/recordings will be posted.

Disclaimer about Site Usage: We make no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, or materials included on this site. We will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental, punitive and consequential damages. Speakthewords.com will not be liable for any direct, consequential or incidental damages, whether foreseeable or not, which may result from the unavailability or malfunction of the site. You will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data.

Disclaimer about Site Content: We recommend that parents register an account on behalf of their child (18 and under). Activities and videos can be downloaded and/or printed at any time to share with your child. You may not take any content from this site and reproduce in other media without permission. You are welcome to link to any content directly on this site. All characters, images, names, logos and trademarks are the property and copyright of their respective owners. The images on this site are not meant to infringe upon any copyrights and were not altered in any way. The images on this site are provided for personal and entertainment use only.  Please do not place any images from this site on any professional or commercial media.

Digital Download Terms:  

Once purchased and downloaded, you receive the granted rights to the content to share with your child(ren) and/or student(s). Your use of our website, and purchase, download and use of our products, constitutes your full acceptance of our terms and conditions. If you do not agree with these terms and conditions, you should not use our website or purchase, download or use any of our products.

All rights in and to the Content, including, without limitation, all copyright and other intellectual property rights relating to the Content, are retained by Speak the Words Storytellers. We and our licensors own the copyright in:

  • this website; and
  • the material on this website (including, without limitation, the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website).

We grant to you a worldwide, non-exclusive, royalty-free, revocable license to:

  • view this website and the material on this website on a computer or mobile device via a web browser;
  • copy and store this website and the material on this website in your web browser cache memory; and
  • print pages from this website for your own [personal and non-commercial] use.

We do not grant you any other rights in relation to this website or the material on this website. In other words, all other rights are reserved.

The writers, artists and designers at Speak the Words Storytellers have generously donated an exorbitant amount of time to the careful arrangement of the activities posted on this website. You may not use the Content in products for resale, license or any other distribution. As in, we rather you don’t superficially modify the Content, print it on a t-shirt, poster, template or any other item, and sell it to others for consumption, reproduction or re-sale. Any use of the Content that is not a Permitted Use shall constitute infringement of copyright! If you are ever in doubt about your use of the content, feel free to contact us for guidance.

Data mining: The automated and/or systematic collection of data from this website is prohibited.

Permissions: We can accept reprints for educational purposes including group writing sessions, workshops, and classes. Should you wish to reprint and distribute the content in bulk, please email us at info@speakthewords.com with your request.

Infringing material: If you become aware of any material on our website that you believe infringes your or any other person’s copyright, please report this to us by email info@speakthewords.com

Intellectual Property: The products, whether modified or not, and all intellectual property and copyright contained therein, are and shall at all times remain our sole and exclusive property. You agree that under no circumstances, whether the product has been modified or not, shall you have or attempt to claim ownership of any intellectual property rights or copyright in the product. You also agree not to use any of our products in a way which might be detrimental to us or damage our reputation.

Warranties and Liability: We make every effort to ensure that our products are accurate, authoritative and fit for the use of our customers. However, we take no responsibility whatsoever for the suitability of the product, and we provide no warranties as to the function or use of the product, whether express, implied or statutory, including without limitation any warranties of merchantability or fitness for particular purpose. You agree to indemnify us against all liabilities, claims, demands, expenses, actions, costs, damages, or loss arising out of your breach of these terms and conditions. Furthermore, we shall not be liable to you or any party for consequential, indirect, special or exemplary damages including but not limited to damages for loss of profits, business or anticipated benefits whether arising under tort, contract, negligence or otherwise whether or not foreseen, reasonably foreseeable or advised of the possibility of such damages.

If you have any questions about anything that has been outlined here, please email us at: info@speakthewords.com.

Last updated: 2020

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